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Careerโœ“ Follow-up at 10 weeks7,450 views

I want to switch from retail to tech at 28 with no degree

A structured 12-week career pivot plan from retail to tech, focusing on transferable skills, free learning resources, and building a portfolio that gets interviews without a degree.

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Follow-Up Result

10 weeks later

Got first tech interview at week 10 for a junior QA role

The Problem

I've been working retail since I was 18. I'm now 28, no degree, and I'm exhausted from the hours, the pay, and the lack of progression. I keep seeing people talk about getting into tech but I don't know where to start. I can't afford a bootcamp and I can't quit my job to study full-time. I feel like I've left it too late and everyone else already knows what they're doing.

The Plan

Week 1-2: Pick Your Path

  • Research three realistic entry points: QA testing, tech support, or junior web development
  • Don't try to learn everything โ€” pick ONE path and commit for 90 days
  • Create a LinkedIn profile and set it to "open to work" โ€” your retail experience shows customer skills, problem-solving, and working under pressure
  • Start freeCodeCamp's Responsive Web Design course (free, self-paced, takes about 2 hours/day)
  • Week 3-5: Build Skills Daily

  • Dedicate 1-2 hours every day before or after your shift โ€” consistency beats intensity
  • If you chose QA: take the free ISTQB foundation course on YouTube and practice on BugCrowd
  • If you chose web dev: build three small projects (personal site, calculator, to-do app)
  • If you chose tech support: get CompTIA IT Fundamentals study materials from your local library
  • Join one Discord or Slack community for your chosen path โ€” you need people around you doing the same thing
  • Week 6-8: Build Your Portfolio

  • Create a GitHub account and push your projects โ€” even small ones count
  • Write a short case study for each project: what you built, why, what you learned
  • Update your CV to highlight transferable skills: customer communication, problem-solving under pressure, multitasking, team coordination
  • Start applying to 5 jobs per week โ€” yes, even before you feel ready
  • Week 9-12: Get Visible

  • Attend one free local or virtual tech meetup per week
  • Connect with 10 people on LinkedIn per week in your target field
  • Ask for informational interviews โ€” most people are happy to chat for 15 minutes
  • Apply to apprenticeship programs โ€” many companies specifically want career changers
  • Practice common interview questions using free resources like Pramp
  • Resources

  • freeCodeCamp.org โ€” completely free, project-based web development curriculum
  • The Odin Project โ€” free full-stack curriculum with community support
  • LinkedIn Learning โ€” free with most library cards
  • r/cscareerquestions โ€” career advice from people who've made the switch
  • Follow-Up Result

    Week 10: got the first interview for a junior QA role at a mid-size software company. Didn't get the job but got great feedback and a second interview elsewhere the following week. Built 4 small projects on GitHub. The biggest surprise was how much retail experience translated โ€” interviewers loved hearing about handling difficult customers and working under pressure. Currently applying to 8-10 roles per week. Confidence is completely different from where it was 10 weeks ago.
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